Complaints Received via the State Consumer Rights Protection Authority Online Dispute Resolution Platform

Data and Resources

This dataset has no data

Additional Info

Field Value
Title Complaints Received via the State Consumer Rights Protection Authority Online Dispute Resolution Platform
Publisher 188770044
Creator 188600177
Access Rights Public
Applicable legislation
Conforms to https://www.w3.org/ns/dcat#
Contact Point
Dataset distribution
Description The dataset contains data on complaints received by the State Consumer Rights Protection Authority from the Online Dispute Resolution (ODR / EGS) platform from 2015 to the present. The Online Dispute Resolution platform was established by the European Commission to ensure easier and faster dispute resolution. It enables consumers to conveniently initiate out‑of‑court dispute resolution online. A consumer who has purchased goods or services online in Lithuania, other EU countries, Iceland, Liechtenstein or Norway may submit complaints via this platform to defend their infringed rights. Companies receiving complaints are not obliged to respond to them. The ODR system is planned to be phased out, so the complaint data will become archival. For questions related to the data, please contact atverimas@stat.gov.lt. For technical issues with the portal, please contact atviriduomenys@vssa.lt.
Documentation
Frequency monthly
Geographical coverage
Has version
Identifier D000110
In Series
Is Referenced By
Keywords
Landing Page https://testdataportal.gov.lt
Language Lithuanian
Modification date December 18, 2025
Other identifier
  1. vvtat_egs
Qualified attribution
Qualified attribution 1
Qualified attribution
Duomenų tvarkytojas
Agent
188600177
Role
Qualified relation
Related resource
Release date July 22, 2024
Sample
Source
Spatial resolution
Temporal coverage
Temporal coverage 1
Start date
July 1, 2024
End date
July 31, 2025
Temporal resolution
Theme Maritime safety and control
Type Tabular data
Version 1.0.0
Version notes Initial version.
Status Completed
Data category Open data